Comparison And Contrast Of Lit Essay -- essays research papers

The view purpose of a creator can be resolved effectively by looking at works of a similar fundamental plots and characters. Likewise by differentiating a similar two works is similarly as significant. “Little Red Riding Hood'; by Charles Perrault and Angela Carter’s “The Company of Wolves'; are flawless models. The writer’s reason, portrayal, and clarity shows one of numerous methods of pinpointing the author’s predisposition. Â Â Â Â Â Clearly Carter and Perrault show an inclination with the characters in their accounts. Carter’s fundamental character being a female whom is cunning, solid, and a top to bottom mastermind who is continually thinking ahead. This shows the writer was likely composition during the women’s development, where ladies started entering the work place and getting more than unimportant items or at home moms. Then again Perrault’s perspective on a youthful blameless youngster, appears with the result that one ought to take in their exercise from this story. This was average preceding the advanced age when stories were exercises learned. There were strict ramifications noted in Carter’s work where Perrault didn't. For instance “she is dressed and prepared and it is Christmas Eve,'; (820) and another model “you must run as though the Devil is after you.';(820) Yet another expression that identifies with the Devil states, & amp;#8220;They state there’s a treatment the Devil gives you that transforms you into a wolf t...

American National Government Free Essays

What a bit of composing must that be, one definitely thinks, the story which adds to and goes before by two months the shocking fall of a President. All the President’s Men is the genuine record of Washington Post’s two youthful columnists, Carl Bernstein and Bob Woodward who led two years of examinations to loosen the Gordian bunch and in the end uncover of an extremely muddled political connivance mounting up to the Chief of State. The genuine report begins one bright Saturday in the Capital in 1974, when the two creators have begun chipping away at the subject of the Watergate break-in and forms into an expansive request through the political misrepresentation and violations that lead to the abdication of the then president Richard Nixon and his organization. We will compose a custom exposition test on American National Government or then again any comparable subject just for you Request Now Despite the fact that described in a basic and compact way, practically transmitted, the story dumbfounded me due to the tremendous offer of the hunt and the fortitude of taking it to its end, the chain-response it incited, which clearly upset the political existence of the US and started up the world’s popular conclusion. Putting it continuously, we see that President Nixon surrendered two months after the story was distributed. Carl Bernstein Bob Woodward’s examination was inside and out an extraordinary factor which added to the exposure of a filthy business including tax evasion, false constituent crusade, unlawful wiretapping and different violations that contradict to the very standards of the American Constitution and the Governmental foundation, and to the estimations of majority rules system altogether. Without a doubt, the total of notes, papers and requests that the two correspondents have accumulated for the two-year inclusion in The Washington Post has brought forth a book loaded with anticipation, simple to peruse for the less started, brimming with understanding into the political intrigues and pecking orders at the White House and different living beings like CIA and FBI. The genuine story was granted the Pulitzer cost and enlivened an exceptionally loyal cinematographic adjustment in 1976, which as I would see it regards precisely the long and exhaustive critical thinking demarche of the two journalists through a net of hundreds and several leads. What I enjoyed is the cadence of the story and the aroma of the time. It is dumbfounding to peruse the first narratives of a journalistic examination that had such a great amount of effect in the political and regulatory existence of the United States. From the start, I thought that it was a decent, quick paced investigator story that interests to the traveler covered up in any of us, including a theft interest and two â€Å"ordinary† legends portraying their headstrong exertion to infiltrate an exceptionally unnerving mass of quiet that lead higher that both of them had envisioned. Up to that point, it resembled every single great criminologist ordinarily do. In any case, about dozen pages later, the substantial obligation of the entire record struck me. That is to say, as outsider, this gave me an extremely unrefined and unexpected understanding into the implications of the American organization seen through the eyes of expert writers around then, without quite a bit of presentation or decoding. This could represent a negative point, the velocity of the portrayal, if the book had been intended to be instructive, not enlightening: a depiction of the occasion. Also, on the grounds that it was composed when this outrage developed to be key to the every day life of Americans, it accomplishes a job that I discover fundamental for a generally excellent narrative: the beat of the time, the life forms of choice, the force structures and weight games, the little problems at the Post’s home office and so forth. Despite the fact that I had some idea about the undertaking previously, the book propelled me into a thrill ride into the universe of governmental issues, paper news coverage and correspondences. Prior to perusing it as a hair-raising story, for me it was a manual of journalistic philosophy and instinct. I especially loved considering the moral issues of such an open related undertaking and the duty towards the crowd, sources and on-screen characters, the devoted carefulness in working their way through this bug catching network of mystery associations and political conventions. In any case, in general, I discovered especially rousing the inconsistent development of the entire plan up to the last takeover. There are a few phases where Woodward and Bernstein’s discoveries give butterflies in the stomach, such as finding that one of the Watergate gatecrashers was a CIA security specialist, or when the two journalists meet the clandestine operator â€Å"Deep-Throat†, and afterward when they distribute the discoveries of the FBI with respect to the more noteworthy extent of the thievery, which was in certainty a tremendous misappropriation of assets, harm intended to make assets for Nixon’s re-appointment. Furthermore, despite the fact that this book isn't written in an instructive way, the realities represent themselves past any ethics or substantial ends. As their reverberation demonstrates, the articles, book and afterward the film they propelled made a totally new way to deal with America’s establishments and, most presumably, raised an extraordinary addressing mark over the political systems around the world. Taking up by the follows it left, I trust â€Å"All the President’s Men† figured out how to demonstrate that any natural establishment is profoundly sketchy and might be one-sided or fake in spite of its philosophy. In any case, from an authentic perspective, the book further shows that these systems are savable given the ability to speak freely and look into is permitted. The very rule of majority rule government is that every individual has the benefit and the obligation to contribute for the aggregate prosperity, thus they can become operators of progress, when anomalies occur. I profoundly accept this book animates such mindfulness and, why not, the reflex to keep one’s eye open and act with refusal when required. In outcome, the papers make a brilliant material for our American National Government course since it gives an extremely solid contextual analysis of the American administrative plan of government and its latent capacity breaks. It underlines how the fourth state power, the broad communications, can add to the guideline of an in the end defiled framework by rendering it straightforward. We additionally have an extremely mind boggling access to exceptionally secret data and behind the scene leads in the administrative hive. Since I originate from an alternate culture, I regarded the way this story, composed with unobtrusiveness, uncovers the intensity of the press inside American political procedure, just as the intensity of the individual(s) inside the chains of importance of intensity. The assurance, persistence of the two columnists, considerably subsequent to hitting evident impasses lead to a tremendous assembly of powers and a generous change. In understanding, I might want to make reference to the nationalism of the veteran â€Å"Deep Throat†, uncovered after over 30 years of privacy as â€Å"FBI ‘s No. 2† authority, W. Imprint Felt† . This is a case of an individual conviction activity taken in spite of the incredible dangers, without which the entire story could have passed doubtful. Pondering about the genuine commitment of Felt, I came about the announcement of the two journalists in a 2005 Washington Post article. As per article’s writer David Von Drehle’s, â€Å"Woodward and Bernstein communicated a worry that the Deep Throat story has, throughout the years, come to cloud the numerous different components that went into uncovering the Watergate story: different sources, different examiners, high-sway Senate hearings, a stunning trove of mystery White House tape chronicles and the unequivocal mediation of a consistent U. S. Preeminent Court. † To my understanding, Bob Woodward and Carl Bernstein have been exceptionally mindful of the blast their examination would thusly induce. There followed an extraordinary chain-response by which the juridical force, the knowledge administrations and different foundations have similarly added to the creation of the total body of evidence against the President and his organization, through broad legitimate techniques. For me, this is as it were a transformation. It is an unrest in light of the fact that the defilement and the counter protected deeds are reviled to the popular supposition and, despite the fact that this mounts up to the leader of the express, the liable part completes uncovered, with denounces in agreement. Despite the fact that this book has been written in a short and smart way, without individual elaboration or clarifications, it unquestionably reproduces the beat of the time and the sensational beat of the rising request. By and by, I believe I had been hauled additionally in the â€Å"present tense† of the best governmental issues analyst story of the passed century. Despite the fact that the creators don't make any profound examination either about the force structures they contact, or about the results of their examination, it stays a stupendous exposition situation of the changing idea of political activities and the specific system of the state powers during the hour of Nixon and past. References: Bernstein, Carl; Woodward, Bob. â€Å"All the President's Men†. New York: Simon Schuster, 2006. Von Drehle, David. â€Å"FBI’s No. 2 Was ‘Deep Throat’†. June 1, 2005; Page A01. Washington Post. 8 Sept. 2007 http://www. washingtonpost. com/wp-dyn/content/article/2005/05/31/AR2005053100655. html Step by step instructions to refer to American National Government, Papers

An Advanced Writing Skill For Your Essay

An Advanced Writing Skill For Your EssayIf you are interested in taking your writing to the next level, you may want to consider an advanced writing ability with the help of an independent samples test essay course. This type of program will help you learn more about how to write the best essays possible.The process of writing an essay is not always easy. There are many things that can happen when you are trying to write a persuasive essay. You have to understand your audience and what they are expecting from your essay. A good writing course can help you do this.The best way to write a successful essay is to think about the problem that your readers are facing and write about their problems. When you are faced with a problem, it is easy to write about it. When you are writing about problems, you should try to think about what caused it. You may need to do some research in order to solve it.The most powerful information that you can use is your own experience. People read for truth a nd people who have experience usually have information that others do not. Knowing about something is never bad, but knowing about the right thing to do will help you do it better.There are two main types of writing that you can use to create powerful essays. One is historical writing and the other is fictional writing. Historical writing is about the past. You may choose to write about something that is happening today and it will be different from the historical accounts that you read about.Fictional writing is about things that have happened in the future. You may use this as an introduction to the main theme of your essay. These can be as simple as a character or as complex as an entire book. You may also use a mixture of both because if you go over the same point over again, it does not make a very good essay.You also want to consider what your audience wants to hear. If you are writing about a book that has been published recently, you should use a language that is similar to what is used today. If you are writing about something that is current, you will want to create a way for people to relate it to what is happening today.You should learn more about the writing skills you need to become a great writer. Start by learning more about the independent samples test essay course that is designed to help you get better at what you do.

The United States And The Sharing Economy - 2694 Words

The United States has serious labor market challenges as a result of rising wage inequality between people and the slow middle class wage growth. The need to provide individuals with variety of goods, service and information raise specific economic phenomena called â€Å"sharing economy†. This model of economy includes different types of industry categories: sharing information (YouTube), property (Airbnb), transportation (Uber) and more. The sharing economy works in the same way as a traditional market, where individuals exchange different goods and service. The central concept of sharing economy (collaborative consumption) is the access to the goods. The application of regulation is the major issue with this type of innovated economy. The sharing economy is a nontraditional, because the workers’ luck of benefits and the type of economical market system that creates an income and job opportunity. On the other hand this type of market provides a different type of benefi ts as: flexible schedule and employment; saving energy and less waste; self regulation; lower costs of the product. The context is of a great interest since participation in sharing communities and services is characterized by obligation to do good for other people and for the environment, such as sharing, and engaging in sustainable behavior (Prothero et al, 2011). The challenge of any market includes and market of sharing economy is to ensure the supply and demand. Specifically for the sharing market is the wayShow MoreRelatedDisadvantages Of The Middleman Economy1221 Words   |  5 PagesMichael Munger, the director of the Philosophy, Politics, and Economics at Duke University, constructs two fundamental arguments discussing the Middleman Economy and the Sharing Economy. However, to understand Munger’s arguments we must first define transactions costs. Transactions costs are compromised of the three main components: triangulation, transfer and trust. Triangulation is the process of connecting the seller and the buyer which can be difficult due to language or geographical barriersRead MoreThe Government s Methods Of Intervention891 Words   |  4 PagesThe government’s methods of intervention are to enhanced public/private collaboration, proposing new cybersecurity legislations, established partnerships to secure technology, data information sharing, protected consumers, and increase security on Federal networks† (Fact Sheet). By detecting common cyber dangers and obtain additional resources from the private sector assets can reduce the risk of threats against our country. President Obama and his Administration has addressed the major risk of cybersecurityRead MoreDr. Vernon Krieble Company Essay957 Words   |  4 Pagesthe largest groups. (Merchant Van der Stede, 2012) Mexican Environment The Mexican environment is considerably different from the United States. Jose Monteiro will need to consider Mexico’s culture when designing and using his management control system. Mexican employees seem to be more group oriented than individual oriented, as they are in the United States. As a result, Jose needs to familiarize himself with Mexico’s culture, and understand what motivates employees to work hard. MexicoRead MoreOn This Prepare I Will Talk About Uber And The Sharing1261 Words   |  6 PagesOn this prepare I will talk about Uber and the sharing Economy. How Uber and sharing economy has connect and how the Uber company benefiting from this economic system. Also, I will try to discuss about greater worker flexibility and worker insecurity. What make us to claimed that Uber has a magnificent work flexibility and worker insecurity or does it add to a climate of worker insecurity? Or does it do both? If both, what is the predominate effect of Uber on w orkers? Is Uber’s ‘market-based’Read MoreThe Digital Revolution835 Words   |  4 Pagesinformation is secure, commerce is not compromised, and the infrastructure is not infiltrated† (United States, 2009). The United States (US) government has a responsibility to its people to protect commerce, critical infrastructure and itself from cyber threats. From the beginning of President Barack Obama’s administration, he has made it clear that cybersecurity is one of the most important challenges the United States face. The US government has applied a wide variety of policies to improve cyber defensesRead MoreFicial Language Of The United States933 Words   |  4 PagesAmericans speak English, why is the government not making it the official language of the United States? (Mujica). A lot of people have been arguing about this topic for decades. So far, the American Congress has declined all the charges to make English the official language. The Congress claims that it may be an infringement of individual rights. Nevertheless, making English the official language of The United States will significantly benefit the American people. It will create a sense of union amongRead MoreAn avowed nationalist, who had impact on the American dream, Theodore Roosevelt brought presidency1200 Words   |  5 Pagesbrought presidency and nation into the twentieth century. (Theodore) Theodore Roosevelt was the twenty sixth president of the United States, a president that had great impact in politics. He was born into a rich family, and he suffered from asthma during his childhood (United States. National Park service). He studied at Harvard University, and the Columbia law school (United States. National Park service 2). He attended the New York Assembly, which was his first step in to politics (Hall of Governors)Read MoreThe Problem Of Homeless Heroin Injectors For A 10 Year Period1046 Words   |  5 Pagestheir commitment to heroin (5). Throughout my paper, it will show that medication has an important implication in the lives of the homeless heroin injectors. Moral expectations in the Edgewater drug community is based on sharing, fairness, and justice (6). This type of economy is perfect for small communal societies, where their motto is to get mutual aid in order to avoid the free rider problem. Members of the community pool their money together to purchase heroin, and then they all get an equalRead MoreMight Grass Growth Be Inhibited by Salt783 Words   |  4 PagesEffective Presentation Mariam Kenyab â€Å"Economic growth is the raise in price of the goods and services created by an economy.† (GDP Growth Definition, n.d., para1). It is measured by the percent rate of increase and calculated in real terms, for example: inflation- adjusted terms to net in the result of inflation on the price of the goods and services produced. The GDP per capita is frequently used as a pointer as the average of living for individuals in a specific area, and economic growthRead MoreCauses and Effects of The Great Depression in the United States1238 Words   |  5 PagesGreat Depression in the United States of America. One cause of the depression is the effects of World War One. World War one had many devastating effects on countries all across the globe. In the United States millions of lives were lost to the war, as well as huge amounts of money that had been used to fund the war. All across the globe vast destruction of property was found. This in turn caused a disruption of trade. Countries were more concerned with fixing their own economies than helping others

Women in Julius Caesar - Free Essay Example

Sample details Pages: 2 Words: 499 Downloads: 7 Date added: 2019/03/26 Category History Essay Level High school Tags: Julius Caesar Essay Did you like this example? Julius Caesar could not see his death coming, but perhaps his wife did. In the play The Tragedy of Julius Caesar, there is more to it than betrayal and death. Besides Caesar and Brutus, other characters play a major role in the story and they are not all men. Don’t waste time! Our writers will create an original "Women in Julius Caesar" essay for you Create order Two of the main men in the plays, Caesar and Brutus, their wives have a big role in the story line. One of them is Portia Brutus ´ wife and the next is Calphurnia Caesars wife. Portia and Calpurnia have small but yet significant scenes, that goes on and is remembered throughout the whole play. Their roles and actions foreshadow the biggest part of the story, Caesar ´s death and then later, Brutus ´s. One necessary female roll in the play was Portia, she is the daughter of Cato. She is also Brutus’ wife. Portia, in all the chaos and drama goes on and proves her loyalty to Brutus. To prove her loyalty and that she can be trusted, first she cut her leg open to prove that if she could handle that then she can handle whatever Brutus was dealing with. She later killed herself.  ¨Impatient of my absence ,and grief that young octavius with Mark Antony†(IV.3.150-151). She does this for reasons that brutus is gone and two bad men are in charge. He does not trust her to tell her where he is going an what is happening, he believes she cant handle it because she is a woman. Calphurnia, Caesars’ wife, has an unexpected dream that changes everything. Calpurnia has a dream about a bloody caesar statue and the people of rome were washing their hands in the blood. This is a very odd because what come to happen to Caesar. This dream probably had  Calphurnia very worried and scared for what can happen. â€Å"Help, ho! They murdered Caesar!†(2.2.3). She did not even keep it in she let Ceaser know. She does everything shes capable of doing to keep him home. She tells him all the signs that has happened that he should not go out to where something bad can happen. Ceaser did stay home but eventually left. Both Caesars’ and Brutus’ wives had a impact on both of them. Of course if they were were couples the men had their thoughts of them. The women were very strong, to be in the positions going through the death and confusion. Although Caesar did eventually he considered Calpurnias feelings and her concerns. This showed that he indeed did care and love her. Brutus and Portia had a complicated relationship. Brutus felt that he couldnt tell her everything and kept very important things from her. Brutus seen how Portia is determined to prove her loyalty to him by slashing herself in the thigh â€Å"Here in the thigh, can i bear that with patience†(2.1.301). She proves that she is more than just another girl. And not just used to have sex with. And that she can be trusted.

The Carpe Diem Poetry By Andrew Marvell Essay - 1773 Words

The Carpe Diem Poetry was more common during the Renaissance period and it urged people to acknowledge the swiftness of time and how imperative it was to make good use of opportunities. In fact, a number of poets used the style in creating the various themes such as death, life, time and sexuality. More importantly, some of the poems even adopted the sexual innuendos as a way of looking at the sexuality indirectly. For instance, the poem â€Å"To His Coy Mistress† by Andrew Marvell reveals multiple themes that insist that people should use their time effectively. More specifically, it illustrates mortality and how death is inevitable, insisting individuals should enjoy the pleasures the world offers, especially sex. Robert Herrick’s â€Å"To the Virgins, to Make Much of Time† also insists that virgins should use their time well and ensure that death does not end any plans they had. John Donne’s â€Å"The Flea† uses the image of a flea and the mixing of blood and fluids to persuade a girl into having sex. Even â€Å"The Passionate Shepherd to His Love† by Christopher Marlowe captures the theme of Carpe Diem, which insists on the swift passage of time and the need to use every opportunity effectively. All in all, the four poems use sexual innuendos to help in reducing the derogatory nature of such poems. Instead, the imagery used help in addressing sexuality indirectly, and helps in making the poems more presentable. Carpe Diem poetry also has a number of benefits to the Renaissance period sinceShow MoreRelatedCarpe Diem Essay659 Words   |  3 Pages The Latin phrase carpe diem can be translated into English as seize the day. Seizing the day means making the most out of ones life. It is a theme that is commonly found in literature, most notably, poetry. Poetry, like most of literature, goes through periods of change. In the seventeenth century, poetry began to move away from humanism and began to explore the everyda y mans thoughts and feelings. Robert Herrick and Andrew Marvell were two poets who wrote during this time of change.Read MoreThe s Coy Mistress By Andrew Marvell And The Flea1919 Words   |  8 PagesThe representation of sexual pleasure and intercourse throughout â€Å"To His Coy Mistress† by Andrew Marvell and â€Å"The Flea† by John Donne functions as a way to present, confirm and refute the traditional stereotypical view of carpe diem love poetry. The speakers within both poems aim to â€Å"seize the day† by wooing and taking advantage of women and their virginity and sexuality. They not only want to take advantage of the time they have but also make sure they do not regret not doing anything in the futureRead More To His Coy Mistress Essay: The Carpe Diem Motif833 Words   |  4 Pages The Carpe Diem Motif in To His Coy Mistress nbsp; Seize the day. For cavalier poets, there seemed to be little else they found nearly as interesting write about than the carpe diem concept. The form of carpe diem poetry is generally consistent, almost to the point of being predictable. Though Andrew Marvell worked with the same concepts, his modifications to them were well-considered. In To His Coy Mistress, Marvell makes use of allusion, metaphor, and grand imagery in order to conveyRead MoreLiving Life to Its Fullest--Andrew Marvell’s Poem, â€Å"to His Coy Mistress†948 Words   |  4 PagesLife to its Fullest â€Å"Carpe diem† is a Latin phrase that is commonly translated as â€Å"seize the day.† Many poems contain ideas that are similar to that of carpe diem. They discuss how one must cherish every moment of his or her life because life is limited and will eventually come to an end. Andrew Marvell’s poem, â€Å"To His Coy Mistress,† is an example of a carpe diem themed poem. Through the use of invigorating imagery, multiple tones, and thought-provoking metaphors Marvell develops an allegoryRead More Theme of Carpe Diem in A Fine, a Private Place by Ackerman and To His Coy Mistress by Marvell866 Words   |  4 Pages The words carpe diem mean â€Å"seize the day† in Latin. It is a theme that has been used throughout the history of literature and has been a popular philosophy in teaching from the times of Socrates and Plato up to the modern English classroom. Carpe diem says to us that life isn’t something we have forever, and every passing m oment is another opportunity to make the most out of the few precious years that we have left. In the poems â€Å"A Fine, a Private Place† by Diane Ackerman and â€Å"To His Coy Mistress†Read MoreEmphasizing The True Meaning Of Poems By Andrew Marvell And John Donne s A Valediction : Forbidding Mourning1148 Words   |  5 Pagesâ€Å"Emphasizing the True Meaning of Poems† Around the seventeenth century the poets Andrew Marvell and John Donne expressed their feelings through poetry. Both John Donne, born in 1572 and Andrew Marvell, born in 1621 in England, are known for their ideas of metaphysical poetry. Metaphysical poetry is a persuasive poem that uses a conceit. It focuses on imagery, paradoxes, arguments, philosophy and religion. Andrew Marvell’s â€Å"To His Coy Mistress† and John Donne’s â€Å"A Valediction: Forbidding MourningRead More Analysis of To His Coy Mistress by Andrew Marvell Essay809 Words   |  4 PagesAnalysis of To His Coy Mistress by Andrew Marvell Andrew Marvells elaborate sixteenth century carpe diem poem, To His Coy Mistress, not only speaks to his coy mistress, but also to the reader. Marvells suggests to his coy mistress that time is inevitably rapidly progressing and for this he wishes for her to reciprocate his desires and to initiate a sexual relationship. Marvell simultaneously suggests to the reader that he or she should act upon their desires as well, to hesitate no longerRead MoreThe Metaphysical And Victorian Concept Of Love Essay1308 Words   |  6 Pagesin Porphyria s Lover by Robert Browning with the playful love in nature in To His Coy Mistress by Andrew Marvell. Love has multiple definitions and it has so far remained among the most complex subject that require a single particular definition to define its meaning. Plato once said At the touch of love everyone becomes a poet and that s why may be we have so many diverse poetry on the subject of love with so many different definitions of love that are av ailable. Shakespeare wrote inRead More The Poetry of Andrew Marvell and John Donne Essay951 Words   |  4 PagesThe Poetry of Andrew Marvell and John Donne The seventeenth century was an era of beautiful poetry. Two poets in particular, Andrew Marvell and John Donne, wrote carpe diem poetry full of vivid imagery and metaphysical conceits. Each conveyed the message of living for the now. This message can be clearly seen in the poems To his Coy Mistress by Marvell and Donne’s Flea. By using clever metaphors and meter, the poems not only are symbolic, but have almost a physical aspect to them. ThoughRead More Comparing Andrew Marvells To His Coy Mistress and John Donnes Flea765 Words   |  4 PagesAndrew Marvell’s To His Coy Mistress and John Donne’s Flea Andrew Marvell and John Donne both wrote â€Å"carpe diem† poetry full of vivid imagery and metaphysical conceits. This message can be clearly seen in the poems To His Coy Mistress by Marvell and Donne’s Flea. Though both poems take a similar approach to the topic addressed, it is Marvell that writes more thoughtfully and carefully, coercing instead of Donne’s seemed demanding\begging. The speaker in â€Å"Coy Mistress† is trying to convince

Measuring Customer Service at American Express Essay Example For Students

Measuring Customer Service at American Express Essay Measuring Customer Satisfaction at American Express American Express is a world wide travel related service company. American Express works with both consumers and business with their financial planning as well as offers numerous amounts of credit card products and travel assistance. They have many products and services that are used throughout the world by consumers and businesses. As American Express moves towards the future, like most credit card companies, they want to be competitive and responsive to the needs of the consumer. American Express sends out customer service surveys to the card members that call in to the telephone service center. The surveys are sent out randomly with a coding on the bottom of the survey so that the results and comments are given back to the correct employee. The employees are aware that any card member that they speak to could receive a survey. With this said, each employee goes through extensive training on the telephone behaviors that must be demonstrated while speaking to card members. The employees also go through extensive training on the policies and procedures that each card product and service has. This training is to ensure that each card member is handled with the most utmost professional behavior and their issues are handled correctly. Once the surveys are returned to the company, they are returned to the Customer Satisfaction Action Team. This team reviews the surveys, separates them by employee and then by the results.. The results are separated by Excellent and Very Good and then Fair and Poor marks. The card members that score a Fair or Poor mark on the survey is called back by one of the team members and the issue is discussed further to find out why the survey was marked that way. The comments that the card members make on the surveys are returned to the employees team leaders. The team leader gives the feedback to the employee and discusses with them their best practices or opportunities that need to be worked on. This tool is an excellent way to get in touch with our card members and to see how they feel the company is doing and what they feel is going right and what needs to be worked on. By doing this the company can take this information and better the customer satisfaction by either up training of employees are reviewing and possibly changing the policies or procedures. American Express conducts key manager meetings biweekly, and a company-wide review on a monthly basis. During these managerial and company reviews, the senior executives identify key metrics driving the success of the companys mission, including those metrics that would benefit most from significant improvement. These meetings are beneficial because it gives each site within the company able opportunity to give their ideas and feedback on the comments that they are seeing on the surveying in their centers. With the insight from each center, all centers can learn and develop from each other therefore, able to change whatever is needed to be changed to exceed in our customer satisfaction. Project Plan This proposal outlines the use of a customer satisfaction survey and seeks to answer the management question: What is the current customer satisfaction with the level and type of customer service provided by American Express? The study will explore the conceptual framework of customer service quality, the positive and negative impacts of customer service quality on American Express, and the effect of favorable and unfavorable customer intentions on perceived quality using survey research. Armed with the statistical analyses outlined below, the operations management team will identify current trends in customer satisfaction in a proactive attempt to resolve any issues. The study and development of customer service techniques and customer retention management programs has blossomed into its own industry. This increasing focus on customer satisfaction is not surprising, given the positive correlation between happy customers and successful companies illustrated in countless marketing research studies. This study will outline the relationship between customer satisfaction with customer service and customer retention at American Express. To support the findings, we will conduct an empirical study focusing on the relationship between perceived customer service quality and customer intentions. .u3697e042e6be2dbea9b01783ddcc7303 , .u3697e042e6be2dbea9b01783ddcc7303 .postImageUrl , .u3697e042e6be2dbea9b01783ddcc7303 .centered-text-area { min-height: 80px; position: relative; } .u3697e042e6be2dbea9b01783ddcc7303 , .u3697e042e6be2dbea9b01783ddcc7303:hover , .u3697e042e6be2dbea9b01783ddcc7303:visited , .u3697e042e6be2dbea9b01783ddcc7303:active { border:0!important; } .u3697e042e6be2dbea9b01783ddcc7303 .clearfix:after { content: ""; display: table; clear: both; } .u3697e042e6be2dbea9b01783ddcc7303 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u3697e042e6be2dbea9b01783ddcc7303:active , .u3697e042e6be2dbea9b01783ddcc7303:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u3697e042e6be2dbea9b01783ddcc7303 .centered-text-area { width: 100%; position: relative ; } .u3697e042e6be2dbea9b01783ddcc7303 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u3697e042e6be2dbea9b01783ddcc7303 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u3697e042e6be2dbea9b01783ddcc7303 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u3697e042e6be2dbea9b01783ddcc7303:hover .ctaButton { background-color: #34495E!important; } .u3697e042e6be2dbea9b01783ddcc7303 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u3697e042e6be2dbea9b01783ddcc7303 .u3697e042e6be2dbea9b01783ddcc7303-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u3697e042e6be2dbea9b01783ddcc7303:after { content: ""; display: block; clear: both; } READ: Political science Essay My proposal is to have the .

Untouched by Economic Slump free essay sample

The Assocham study states that the Indian deodorant and roll-on market is currently poised at about Rs 1,800 crore and is growing at about 55 percent annually. While, the perfume market is growing at about 30 percent and is currently poised at about Rs 1,500 crore, the roll on markets current size is a meager Rs 400 crore as only a handful of brands are operating in this domain. Fragrance industry in India is still at nascent stage but its rising demand is largely driven by growing awareness and preferences amid strong Indian middle-class with high disposable incomes as they do not shy away from splurging on lifestyle products to look and feel good, says Rawat. He further adds that with grooming and personal hygiene fast becoming a part of peoples accessory wardrobes, demand for fragrances is likely to escalate significantly. Rising demand for fragrances from tier II and III cities is the real growth driver of this industry as a result companies are gradually shifting their focus from metros and exploring other markets and gearing to launch a range of affordable deodorants, perfumes and colognes during summers, says Rawat. We will write a custom essay sample on Untouched by Economic Slump or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page For instance, Roadies a deodorant by Karol Chemicals is doing quite well. Rajeev Kumar, marketing manager of Karol Chemicals says, A 100 ml bottle of this deodorant costs about Rs 200. The profit margin is between 25 to 30 percent, says Kumar, who has been with Karol Chemicals for the last 20 years. PRICE WARS With an increase in demand, the competition is getting tough. Saurabh Gupta, owner of Vanessa Incorporation that manufactures Vanessa deodorants for women says: In this industry a lot of players have left the market and hence, made space for new players. Due to competition, manufacturers have to bring down their retail price. These days, if a deodorant was first being sold for Rs 200, it is now being sold for Rs 195. It is a case of price war. Based out of Pusa Road the company blends their own compounds to create fragrances.

Land Use in Toronto essays

Land Use in Toronto essays In a country such as Jordan, honour is considered as important as wealth and must be protected at all costs. In the film Crimes of Honour we see the full repercussions of this creed as young women are murdered by family members in order to protect family honour. The crimes committed by these women include not agreeing to an arranged marriage, marrying the wrong person and even being raped. As a consequence of ancient tribal tradition and a lenient penal code, women are murdered in the name of honour, without fear of long-term incarceration or capital punishment. From the outset, the film recounts actual cases of honour killings in Jordan and highlights the narrow range of options available to these women who have brought so called dishonour to their families. The film in particular focuses on two cases, where young women have fled their homes in order to avoid an arranged marriage, however they eventually meet their fate as they are slain by family members. In Crimes of Honour, three prominent women in Jordan who are fighting to change both the social and legal acceptance of this type of crime critically discuss the issues of honour killings. In addition, the convicted brother of one of the slain girls in the film also gives valuable insight into the social reasoning behind honour killings in his society. In Islamic countries today there is a growing struggle between tradition and modern life. This difficult balancing act has forced young women in Islamic countries to choose between marrying a person they love and losing ones family. In an Islamic country such as Jordan it is considered inappropriate for men and women to have relationships outside the boundaries of marriage. Children from a very young age are taught not to socialize with the opposite sex and are therefore separated in grade school. In addition, society and religion stipulates that Muslim women must be covered ...

The United Sates' Diplomatic Trouble Essay Example | Topics and Well Written Essays - 1250 words - 1

The United Sates' Diplomatic Trouble - Essay Example In addition, the ideology of capitalism, and its ability to create wealth, has been treated with an almost Manifest Destiny quality as presidents have viewed it as their obligation to promote free trade around the world. Yet, many times the government has found itself mired in a military situation or occupation lasting far beyond the optimistic expectations that were presented on the initial assessments. Situations, which should lend themselves to a diplomatic solution, end up in a military response and the loss of life on all sides. These efforts have usually failed because they do not meet the liberal standard for humanitarian intervention, and the diplomacy has failed to account for the realism of a confrontational world. Woodrow Wilson pioneered modern thinking in regards to a peaceful world where liberal institutions and nations diplomatically solved their differences as opposed to military action. Yet, his administration became involved in a lengthy occupation at Vera Cruz Mexico, which began as a simple arms seizure. While Wilson was seen as a man of peace, this reach across international borders in April 1914 would cost 300 Mexican lives and lingers today as a sign of Yankee Imperialism and gunboat diplomacy (Fagen 686). In his efforts to extend humanitarian intervention into Mexico, he had failed to calculate and consider the reaction of the Mexicans. He had placed the ethics of installing a legitimate government over the reality of the situation. According to Quirk, "combined with his sincere and heartfelt confidence in mans reasonability, was Wilsons almost perverse conviction that he, himself, was perpetually right. He did not seek advice. Other mens opinions did not really concern him, unle ss they should happen to coincide with his" (29). This is the danger of liberalistic attitudes in international affairs. They often assume an almost religious fervor. The incident was precipitated when American citizens conducting

JUS 104 Joun 6-3 Essay Example | Topics and Well Written Essays - 250 words

JUS 104 Joun 6-3 - Essay Example The security professionals also assist the travelers by giving them directions when they get lost within the premises. These people also have a primary responsibility of taking calls and responding to emergencies such as alarms. The other very important role played by the security officers at the airport is to search the luggage of the travelers for dangerous weapons using sophisticated equipment. They also closely monitor the movement of all people to make sure that they are not bent on committing any crime. On the other hand, security professionals operating within an airport also play other secondary roles such as communicating information related to security concerns to their supervisors. The security personnel may also raise alarm and contact the police in the event that they witness something fishy within the premises. These people are also responsible for coordinating their efforts with other law enforcement agents so as to ensure that maximum security is provided at the

Traveling Back In Time Essay Example for Free

Traveling Back In Time Essay If there was such a thing as time machine and I could be allowed to travel to any historic epoch as an observer, I would, probably, choose to go million years back, to prehistoric times and Stonehenge. Since my childhood I have been interested in archaeology, early human life and culture, that is why I would not be able to miss this opportunity to see everything I know about prehistoric era with my own eyes. First of all, I would like to see ancient animals, which have now vanished from the earth, including different small and enormous dinosaurs, archaic reptiles-plesiosauruses or flying pterosaurs with huge beaks. It would be absolutely awesome to observe these creatures, along with other elements of ancient flora and fauna, like prehistoric insects or plants, which I had seen before only in books or archaeological museums. Unfortunately, I suppose that it would be almost impossible for me to come into contact and somehow interact with ancient people. But it would be very exciting to take a good look at their life and to learn more about it from own observations. I wonder, how they lived without any industry and manufacturing, government and money, and managed to remain in total harmony with nature, taking from it everything they needed to survive. Finally, I would really love to see, what our mother nature in its absolute purity was like. I can imagine heavy wet smell of air overfilling the body with unbelievable freshness and lightness. Water in rivers must be crystal clean and very tasty. I would try some chemicals-free fruit and enjoy tall emerald-green plants.   After living in our polluted air and trashed environment, this touch of natural beauty would be a miracle, I guess. Certainly, it would be extremely interesting to use time-machine for traveling to the future as well. But what if those horrible things about the future, which they are showing in science fiction movies like The Matrix, will become true? What if artificial intelligence will really become rebellious against the humankind? What will be going on with our nature? Frankly speaking, I would prefer to remain optimistic about the future of people on earth†¦ Bibliography:  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Wagner, Stephen. Time Travellers. About: Paranormal Phenomena. Ed. About Inc., A part of The New York Times Company. 03 Mar. 2007 http://paranormal.about.com/library/weekly/aa040802a.htm.

The Island by Gary Paulsen :: Paulsen Island Essays

The Island by Gary Paulsen   Ã‚  Ã‚   The book I read was The Island by Gary Paulsen. It is about a 15 year old boy named Wil Neuton who moves with his family to northern Wisconsin. There he finds an island on Sucker Lake where he stays to learn about himself.   Ã‚  Ã‚   Wil likes riding his bike early in the morning. He also likes watching nature. He is very tall for his age-6 feet 2-but well-built and strong. He is honest,cares about others and prefers to talk things   through than resort to violence.   Ã‚  Ã‚   The title is good because the book is very much about the island and about Wil finding himself on this island. The island also becomes a very prominent point in Wil's life. By comparison and observation, he learns that all things are connected.   Ã‚  Ã‚   An interesting minor character is Emil Aucht. On the morning of his first day in Pinewood Wil wakes up to find Emil staring at him through the window. Emil is an old man with one tooth, no hair and ears that stick out. He chews tobacco and spits brown gunk all over the place. He first appears in the story to request that Wil help him get his car out of the mud. Then Emil reappears to fix the plumbing,wrecking Wil's parents' nerves in the process.   Ã‚  Ã‚   The atmosphere in the story is that of a small hick town in northern Wisconsin:open,friendly,relaxed and very laid-back. It strikes me as being very much like "cottage country" in northern Ontario:lakes,forest,fishing,small town life. The time is the late 1980's.   Ã‚  Ã‚   The novel ends with Wil seeing that his father is watching him from shore. Wil rows over and finds that his father is tired and sad,his eyes rimmed with red from crying. Wil invites his father over to the island and realizes that this saga will only end when Wil finds an island big enough for his whole family so they can learn what he has learned.

Humanisitic Perspective

The Humanistic Perspective The humanistic perspective in psychology says that we are responsible for our actions when it comes to violence. I believe that the humanistic perspective is the best way to describe the actions of violence. There are many examples of this that have been studied that support this perspective. Some examples of violence that support this perspective include Joel Rifkin, the two kids thrill kill. Humanistic psychology is the constructive view of human self-determination. It is the interpretation of the behavior of someone is intentional.This means someone’s actions with violence are their choice and they are conscious of what they are doing. The humanistic perspective believes the person who is acting violence is responsible for their actions. Violence in my opinion can be best explained in the humanistic theory. People know what they are doing and it is their choice if they want to do it. When it comes to violence people are capable of knowing what is right and what is wrong. In the case of Joel Rifkin, he was a serial killer who murdered prostitutes in the early 1990’s in New York City. He was fully aware of what he was doing and his actions were intended.In an interview after he was convicted Rifkin told investigators the reasoning behind why he continued to kill. He said that there was a thrill to killing and it gave him a rush of adrenaline. This is an exact example of the humanistic perspective because he realized what he was doing and the consequences that may come along with his actions and he continued with his violence outbursts. A thrill killing is premeditated murder committed by a person who is not necessarily suffering from mental instability, and does not have anything against them, but is instead motivated by the sheer excitement of the act.In the case where the two young boys acted out and killed one of their classmates for the â€Å"thrill† of it is a perfect example of the humanistic theory. Althou gh they were young they knew that killing someone for fun was wrong and they did it anyways. Their behavior was intentional and pre-determined. These terrible crimes are great examples of the humanistic idea and why it is the most important perspective when studying violence.

How People Relate and Connect Essay example - 550 Words

Melville, Dickinson, and Whitman show evidence that people are connected through experience in their writings. By means of Melville’s experience with Bartleby, Dickinson’s experience with death and greif, and Whitman’s ride on the Brooklyn Ferry, they all show that people not only are connected, but they need relationships to have a functional society and fruitful life. In Melville’s, â€Å"Bartleby the Scrivener,† a lawyer’s idea of relationships is tested. As a bachelor, his disconnection with people is an obstacle he has to overcome. The relationships between his coworkers and himself are simple and detached until Bartleby is introduced. The lawyer is befuddled at the unique behavior that this character displays and cannot help but take†¦show more content†¦Improbable circumstance built this sort of association between two men and this proves that no matter what walk of life you are from, you have a tie to someone in a completely different situation. The works of Dickinson also shows us how people must be connected, in spite of extreme individualism. Though she was a hermit and remained in her home for most of her life, the people she did know and cherish were severely important to her. Through letters, Dickinson had relationships with a few people and this is an avenue that formed her relationship with her friends. When her loved ones died, she felt so much affection for them that overwhelming grief brought her to pour her aching heart into her writing. Because of her writing we know that she did need the compassion and support of another person, even though she preferred hermitage. Dickinson writes, â€Å"I never lost as much but twice- And that was in the sod. Twice have I stood a beggar before the door of God!†(1193). Here she speaks of the two loved ones she has lost and how she begged God to save them or send them back so she could sustain those relationships. In the second part, Dickinson says, â€Å"Angels-twice descending reimbursed my store- Burglar! Banker- Father! I am poor once more!†(1193). This second part is where she proves that she really valued these relationships because she calls God a banker. This part is meant to show that she invested in theseShow MoreRelatedDead Mens Path Literary Analysis1000 Words   |  4 Pagesreaders. However, one literature shows a stronger connection readers can relate too. â€Å"Everyday Use† by Alice Walker distinguishes a more relatable conflict to modern day readers than â€Å"Dead Men’s Path by Chinua Achebe because readers connect the short story to everyday problems in happening in our society. Readers are connecting through sibling rivalry, identity, and culture. 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Research is also being done in search of aRead More`` The Scourge Of `` And Selling The General `` By Rebecca Mead1456 Words   |  6 PagesScourge of ‘Relatability,’† she describes relatability in literature as â€Å"to describe a character or a situation in which an ordinary person might see himself reflected.† In every book we read or movie we watch, it is more enjoyable when we are able to connect to the characters and the situations that they are in. It is exhilarating for us to think about what would happen if we were in that crazy situation that the character was in, but we just want to experience it from a safe distance and not actuallyRead More`` Like Water For Chocolat e `` By Laura Esquivel1685 Words   |  7 Pagesthese moments are not new, they are felt by all humans. In the novel, Like Water for Chocolate, Esquivel frequently uses magical elements to find similar experiences that the reader can relate to with characters in the book. 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